ABOUT US

We are an online store based in Tokyo, Japan. We have been served to our customers worldwide more than thousand of orders since 2009. Our products are Japanese domestic watches, such as Seiko, Citizen, Casio and so on, where you cannot get them anywhere except here in Japan. All of Japanese domestic watches are produced with the highest quality as Japanese watch is one of the most famous makers in the world.

We encourage you to contact us with any questions or concerns you may have. You will always receive a prompt response from us.

  

Retailers (小売業者) Rook Japan
Representative (代表) Hiroyuki Tamada, Masaharu Suzuki
Headquarters (本部) ISS 3F Nishi-Shinjuku K-1 Building, 7-2-6
Nishi-Shinjuku, Shinjuku-ku Tokyo 160-0023 JAPAN
日本160-0023東京都新宿区西新宿7-2-6西新宿K-1ビル3階ISS
Contact (連絡) sales@rookjapan.com
Phone number (電話番号) 03-6431-0745
Business Days/Hours 
(営業日/時間)
Monday (月)- Friday(金):10.00am - 18.00pm
Holiday:Saturday(土) - Sunday(日) & Japanese National Holidays (日本の祝日)
How to order 
(ご注文方法)
Order via the Internet from rookjapan.com
(rookjapan.comからインターネット経由で注文)
Payment Methods 
(お支払い方法)
Payment by credit card or PayPal
(クレジットカードまたはPayPalでの支払い)
Delivery time of the product
(商品の配送時間)
Within 3 business days
(3営業日以内)
Returned goods, the exchange of the product
(返品·製品の交換)
 Within 14 days after receiving the item
(アイテムを受け取った後14日以内に)
Expenses necessary for other than commodity price
(商品代金以外に必要な費用)
Consumption tax included
(消費税込み)
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